Frequently Asked Questions
Is this a one-time fee or do I have to pay for a subscription?
This is a one-time fee. Once everything is set up, you can share with your staff for years to come.
How do I update my company information?
We will send you a template (in Google docs) that you can update with your company’s information.
How will I know that my staff has read the document?
Once you have updated the handbook with your company’s information, we will upload it to your FetchFind Pet Daycare & Boarding Staff Handbook “course” where your staff can view it and take the corresponding quiz. You will be able to look at the reports page to ensure they have completed it.
What if I need to make major updates to the handbook?
We’ll upload your company handbook to your FetchFind account within 30 days after purchase. Any updates after the initial upload will incur a $20 service fee.
What if I need more than this handbook offers?
We offer custom services and are happy to create something more specifically tailored to your business needs. Call or email us for a quote!